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Obsessive Learner

Technologist / Lifelong learner / Cloud, Data, API / Engineering Leader / Traveler / Habitual reader

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Understanding System Service Levels – SLI, SLO, SLA

September 26, 2019 by Ashwin Leave a Comment

When you talk about service levels to a software team or a consumer of the software, they always tend to assume it as Service Level Agreement (SLA).  But, not all services have a SLA.  Also, there are two other key concepts to understand which are more important – Service Level Indicator (SLI) and Service Level Objective (SLO).  I will explain all the three keywords in this post.

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Filed Under: Software Engineering, System Design Tagged With: service levels, software engineering, system design